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Privacy Policy

This Privacy Policy explains how Citadel Transport collects, uses, and protects information submitted through this website.

June 3, 2026

Citadel Transport respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we may collect, use, store, and protect information submitted through our website, contact forms, quote forms, career forms, and other online communication channels.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Citadel Transport may collect personal and business information when you submit a form, request a quote, contact our team, apply for career opportunities, or communicate with us through the website.

The information we may collect includes:

Full name
Company name
Email address
Phone number
Shipment details
Origin and destination information
Service interests
Career interest details
Resume or uploaded documents
Messages or inquiries submitted through forms
Website usage information, such as browser type, device type, pages visited, and general traffic data

We only collect information that is voluntarily submitted or automatically collected through standard website technology.

How We Use Information

Citadel Transport may use collected information to:

Respond to quote requests
Contact users about freight or logistics inquiries
Provide information about our services
Review career interest submissions
Improve website performance and user experience
Communicate with clients, vendors, applicants, and business contacts
Support internal recordkeeping and business operations
Protect against misuse, unauthorized activity, or security risks
Comply with applicable legal or regulatory obligations

We do not sell personal information to third parties.

Quote and Contact Form Information

When you submit a quote request or contact form, Citadel Transport may use the information provided to review your shipment needs, contact you for additional details, and provide service-related communication.

Submitting a form does not create a binding service agreement. Any freight service, pricing, or shipment arrangement may be subject to separate review, confirmation, and agreement.

Career Form Information

If you submit career interest information or upload a resume, Citadel Transport may use that information to review your interest in current or future opportunities.

Submitting career information does not guarantee employment, an interview, or a job offer.

Sharing of Information

Citadel Transport may share information only when necessary for legitimate business purposes, including:

Responding to service inquiries
Coordinating freight or logistics support
Working with trusted service providers who support website, communication, or business operations
Reviewing career interest submissions
Meeting legal, regulatory, or compliance requirements
Protecting the rights, safety, property, or operations of Citadel Transport

We do not share information for unrelated third-party marketing purposes.

Website Analytics and Cookies

This website may use cookies, analytics tools, or similar technologies to understand website traffic, improve functionality, and enhance user experience.

Cookies may collect general technical information such as browser type, device information, pages visited, and time spent on the website. Users may adjust browser settings to limit or disable cookies, although some website features may not function properly.

Data Security

Citadel Transport takes reasonable steps to protect information submitted through this website. However, no website, online form, email system, or digital transmission method can be guaranteed to be completely secure.

Users should avoid submitting highly sensitive personal information unless specifically requested through an appropriate secure process.

Data Retention

Citadel Transport may retain submitted information for as long as needed to respond to inquiries, manage business records, review career submissions, support operations, comply with legal obligations, or resolve disputes.

Information that is no longer needed may be deleted, archived, or securely retained in accordance with business practices and applicable requirements.

Third-Party Links

This website may include links to third-party websites or services. Citadel Transport is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of any external websites they visit.

Children’s Privacy

This website is intended for business and general informational use. Citadel Transport does not knowingly collect personal information from children.

If we become aware that information from a child has been submitted, we may take steps to delete it.

Updates to This Privacy Policy

Citadel Transport may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of this website after changes are posted means you accept the updated Privacy Policy.

Contact Citadel Transport

For questions about this Privacy Policy, contact Citadel Transport through the website contact page or by using the contact information provided on this website.